Annotation highlighting tool

[SylviaSchulz]

When annotating a document my students are not able to use the highlighter tool.  Underline and textbox work just fine.

[greydon · Accepted solution]

Hello @SylviaSchulz 

Thank you for contacting the Instructure Community. We're sorry to hear you've been experiencing issues with student annotations. Presuming you've set up the file type as "student annotation" and not regular file submission or text entry - they should be able to use them. Is this affecting all students or just some students? Have they tried basic trouble shooting like clearing cache, trying another browser or device, etc.

Here is the Canvas guide:

How do I annotate a file as an assignment submissi... - Instructure Community

If after all this they're still experiencing issues, it would be best if you contacted Canvas Support directly to pinpoint the source of the issue and provide a resolution:

How do I contact Canvas Support? - Instructure Community