Announcements disappeared in Firefox

[kirsten_rassmus]

Hi, I wrote an announcement on Monday morning (Nov 7), and all worked well. Today, no announcements were visible, and also not the editor for creating announcements. In any course. I have updated my computer (Mac) to Monterey 12.6.1 (yesterday) and run Firefox 106.0.5. Announcements are visible with Chrome. Best regards, / Kirre

[thovey · Accepted solution]

@kirsten_rassmus 

I tried to replicate this on my end in my sandbox course using Firefox 106.0.5 but was unable to do so, the announcements appear for me in Firefox. Have you tried clearing your cache in Firefox? Here are those directions. If you are still unable to see those announcements in Firefox would you be able to try this using a different device? If you still need assistance you can reach out to our support using the guide below.

How do I get help with Canvas as an instructor? 

[kirsten_rassmus]

Really strange, today it works again and I can see all announcements. I really tried everything, like turning off my add-ons etc. Anyway, thanks @thovey for looking into it. I hope it stays 🙂 / Kirre