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DanaPolojärvi
New Member

Can't record audio in Canvas comments. I use a MacBook Pro on OS 11.6 Big Sur

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I am trying to post comments on student assignments in canvas using the media features to record video. The video works perfectly, but the audio does not. My mike functions in dictation on chrome, it works in zoom, etc. I've asked my administrator about this, and she suggested I ask here. Thanks for your help!

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igustafson
Instructure
Instructure

You will want to look over this guide for leaving a media comment https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-leave-feedback-comments-for-student-sub... . In most cases when leaving a comment it can be related to some settings in the mac to provide access This can help enable this https://support.apple.com/en-afri/guide/mac-help/mchla1b1e1fe/mac

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igustafson
Instructure
Instructure

You will want to look over this guide for leaving a media comment https://community.canvaslms.com/t5/Instructor-Guide/How-do-I-leave-feedback-comments-for-student-sub... . In most cases when leaving a comment it can be related to some settings in the mac to provide access This can help enable this https://support.apple.com/en-afri/guide/mac-help/mchla1b1e1fe/mac