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haati
Community Participant

Canvas Office 365

Hello, 

I have a faculty who is having an issue accessing PPT links through word 365 that are no longer working and her students cannot access any of the lectures or files. Tt said that "Something went wrong with authentication" when they try.

 

Can you please help?

 

Thanks

0 Kudos
1 Reply
chofer
Community Coach
Community Coach

Good morning, @haati ...

I'm not exactly sure when your faculty member was experiencing the issues with Office 365, but I did find a similar question about O365 that might be of help to you.  My friend, @rmurchshafer, took time to reply: Office 365 approved app integration not working. - Canvas Community.

Hopefully, by now, this issue has been resolved on your end.  But, if not, you may need to reach out to the folks at the Canvas Help Desk to report the issue so they can get it logged in their system.  How do I contact Canvas Support? - Canvas Community  If you do contact the Help Desk, please let us know the outcome of that conversation by posting a message below so that we know how it was resolved for you.

I hope this will be of some help to you.  Take care, and be well.