Canvas Password

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3188panther
Community Novice

I can't access canvas it tells me access denied, can you help me?

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1 Solution
ColtonSwapp
Instructure Alumni
Instructure Alumni

Hello @3188panther 

Unfortunately we are not able to assist with your password if that is the issue. You would want to either try and reset your password or contact your institutions helpdesk to get it reset. 

However, based of your description here, it sounds like you are clicking on a link that is pointing towards some unpublished content in Canvas. You can try to contact Canvas support to see if they can tell where the link is leading you too and why you are getting an access denied message. If you see an access denied message in Canvas, it typically indicates that something is not published in your course, or the course itself is not published quite yet. 

How do I contact Canvas Support? 

Hopefully this helps! 

-Colton 

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