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jkoel1
New Member

Canvas Studio: Screen Recording on a MacBook Pro macOS Monterey

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Hello-

I"m having trouble launching a screen recording on Canvas Studio.  I have had luck in the past but am finding that is no longer working.  I have also checked my privacy settings and they are all correct.  Any help would be appreciated. 

Thanks! 

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2 Solutions

Accepted Solutions
nwilson7
Community Champion

@jkoel1 Apple blocks the access of your browser to record your screen by default.  Here are the steps to fix (I use Google Chrome as my browser so the example is for giving Chrome access)

  1. Click on the Apple icon in the top left corner of your screen
  2. Choose "System Preferences" from the drop down menu
  3. Select "Security and Privacy"
  4. Select "Privacy" from the tabs at the top
  5. Then select "Screen recording" from the left side menu
  6. Check the box next to Google Chrome.
 

rtaImage.png

Hope this helps!

-Nick

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blopes
Instructure
Instructure

Hi @jkoel1 ,

@nwilson7 gave some great information. I would just like to add that on step 6, you need to check "screen recording" as well. 

In addition to this. If that continues to give you issues. I would advise you to remove all screen recorder apps from your computer and re-install screencast-o-matic from Studio and re-install it. 

View solution in original post

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4 Replies
nwilson7
Community Champion

@jkoel1 Apple blocks the access of your browser to record your screen by default.  Here are the steps to fix (I use Google Chrome as my browser so the example is for giving Chrome access)

  1. Click on the Apple icon in the top left corner of your screen
  2. Choose "System Preferences" from the drop down menu
  3. Select "Security and Privacy"
  4. Select "Privacy" from the tabs at the top
  5. Then select "Screen recording" from the left side menu
  6. Check the box next to Google Chrome.
 

rtaImage.png

Hope this helps!

-Nick

0 Kudos
blopes
Instructure
Instructure

Hi @jkoel1 ,

@nwilson7 gave some great information. I would just like to add that on step 6, you need to check "screen recording" as well. 

In addition to this. If that continues to give you issues. I would advise you to remove all screen recorder apps from your computer and re-install screencast-o-matic from Studio and re-install it. 

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I followed the steps and still get asked to download and install screencast-o-matic every time I try and launch screen capture.  It's a never-ending cycle.

sam12212
New Member

If you encounter problems with Canvas Studio, you can use this free online screen recording. The same is true, it is also easier to use.