Canvas

[Hild]

I am registered for 3 classes. I can see them on LancerPoint. I have paid for them. However I cannot see them on Canvas. It says "You are not enrolled in any courses." 

[Chris_Hofer · Accepted solution]

Hello there, @Hild ...

There may be a number of different reasons why you currently cannot see your courses listed in Canvas.  A handful of those reasons are outlined in the following document:

Why can't I access my Course as a student?

You'll also want to go to your "Courses" >> "All Courses" screen in Canvas:

How do I view all my Canvas courses as a student?

If you see your course(s) listed on that screen, they might not be "published" yet.  It's the responsibility of every instructor to "publish" the course(s) so that you and your classmates can get access to the content.  Usually, instructors will publish courses on or near the official start date.  If you do not see your course(s) listed on the "All Courses" screen, then you'll want to reach out to Pasadena City College's Canvas administrator or someone from their Online Learning / eLearning / Distance Learning department.  I searched Pasadena's website, and I found a couple webpages for you to look at which might have some good contact info:

• Tech Support - Distance Education at PCC - Pasadena City College
• Student FAQ - Distance Education at PCC - Pasadena City College
• PCC Student FAQ: PCC Student Canvas Learning Center (pasadena.edu)

Hopefully some or all of these links will be helpful to you.  Good luck as you start a new semester!

[Hild]

Thank you so much. This helps a lot. I do not see my courses under "All Courses" but I am assuming it is too soon for the instructor to publish it. I will wait a week then check back. I will contact the Canvas admin if need be. 

[Chris_Hofer]

@Hild ...

Sounds great!  Pasadena City College may have some sort of system in place for sending enrollments from their SIS (Student Information System) to Canvas.  I'm not sure what that timeline looks like, but if you don't see your courses in the next day or two, I'd suggest reaching out to folks at your College...so that at least you'll (hopefully) see the courses listed but maybe not yet published by the instructor.

Good luck!

[SusanNiemeyer]

@Hild

The fall semester at Pasadena City College starts on August 28! You are too early!

Your Canvas courses should definitely be available on August 28. Some of your professors may publish them a few days early. However, you need to wait a few days. If you don't see your class(es) published on August 28, then send your professor(s) an email.