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Course Template option

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We read about Course templates and we would like to use this option but it remains unclickable even if we removed all enrollments and we went into the settings of the course as an Admin. We checked the permissions to ensure this was not the problem and it's all green for the Admin role.

I joined a print screen to show the option that remains grey (not clickable).

Do you have any idea what our problem could be?

Thank you for your help!

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Community Participant

We found something that worked for us (thanks to Canvas Support).  It turns out we needed to delete the "section" under Course Sections in the course Settings/Sections page before it let us click on the option to "Enable course as a Course Template".

It would be nice if this were mentioned in the Canvas Guides somewhere. They just say "If you are unable to manage the Course Template setting, the course may have enrollments...".  Perhaps by "enrollments" they mean "sections".  😉

Hope this helps others.

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