Courses Not Appearing

[JonahClimp]

When I open up Canvas the button labeled Courses doesn't appear under Dashboard. The Dashboard just appears to be loading for eternity. I'm not sure how to fix this. I tried Logging out and then back in as well as restarting my computer. 

[Chris_Hofer]

Hi @JonahClimp ...

Have you tried making sure that your browser is up-to-date?  In general, it's best to use a current version of either Mozilla Firefox or Google Chrome.  Also, you might want to try and clear your browser history/cache files, close the browser, re-start the browser, and then log in again to Canvas.

• How do I clear my browser cache on a Mac?
• How do I clear my browser cache on a PC?

I found this page on Colorado State University's website that might have some good contact information for you:

Support by Role – Canvas (colostate.edu)

Finally, if none of the above helps to resolve the issues you are seeing, I would recommend that you contact Canvas Support:

How do I contact Canvas Support? - Instructure Community

Hopefully these links will be helpful.  Sing out if you have any other questions about this...thanks!

[JonahClimp · Accepted solution]

Yes thank you. I was using Safari but it looks like chrome works. Thanks