Creating an observer and attaching to a student as an admin

[RobCGutshall]

To all

    I've been recently "promoted" to an Admin in Canvas.  I've been asked to add a parents email and make it an observer to their child.   I've searched the community and did find a "How-to" but the version must be different.  

I've added the parent email and that's as far as I got.  The instructions I found say to find the student under "People" and click the 3-dots at the end click "Link to Student".  I only have 3 icons at the end....Edit user, Act as user and email user.  

Can anyone give me some guidance?

Thank you

[Chris_Hofer · Accepted solution]

@RobCGutshall ...

I wonder if you are in the proper "People" screen?  There is a "People" screen for Canvas admins, and there is a "People" screen in each Canvas course.  Once you have the parent's account (and e-mail address) added to the "People" page at the Canvas admin level:

How do I create and add users to an account? - Instructure Community - 90 (canvaslms.com)

...you can then go into the course in question and add the parent to that course with the Observer role.  (When adding the parent to the course, just put in the same e-mail address that you used when you created the account, and it should find the parent for you.)

How do I add users to a course? - Instructure Community - 1119 (canvaslms.com)

Finally, remaining in the course, use this Guide to link the parent to a student:

How do I link a student to an observer in a course... - Instructure Community - 1254 (canvaslms.com)

Hopefully this information will be helpful to you.  Sing out if you have any other questions about this...thanks!