Dashboard reset

[JoannaJarosinsk]

Hi, I'm stuck in the calendar view for my Dashboard. I'd like to go back to seeing my Courses instead. The three dots seem to have dissapeared from the top right of the screen, so I'm unable to reset the view. Any suggestions how to reset this? Thank you!

[ryan_corris · Accepted solution]

Hey @JoannaJarosinsk!

Things seem to be working correctly on my dashboard.  Here are a few things to try that might help.

Zoom in or Out

Sometimes things can get a bit wonky when I zoom in or out of my browser window.  Try using Ctrl/Command and the + or - sign on your keyboard to zoom in and out and see if that adjustment makes any difference.

 Update Your Browser

Sometimes items don't display correctly if an update is needed for your Internet browser.  Check to see if there are any updates and if there are try to install them if you wish.

Delete the Cache and Cookies

There are times when some of the files kept in your browser cache can wreak havoc and make things not display properly.  You can try to go into your browser's setting and delete the cache/cookies/browser history.

Try to Replicate the Problem in Another Browser

Are you having the same experience if you use a different browser? If things are displaying correctly in a different browser, maybe use that browser until things are rectified with your current browser.

Of course it may not be your browser at all.  If these things do not work, you can always use the Help menu in the Global Navigation menu and ask support if they have any suggestions.

Would love to know what you find out once this is resolved.  Good luck!

[ryan_corris · Accepted solution]

Hey @JoannaJarosinsk!

Things seem to be working correctly on my dashboard.  Here are a few things to try that might help.

Zoom in or Out

Sometimes things can get a bit wonky when I zoom in or out of my browser window.  Try using Ctrl/Command and the + or - sign on your keyboard to zoom in and out and see if that adjustment makes any difference.

 Update Your Browser

Sometimes items don't display correctly if an update is needed for your Internet browser.  Check to see if there are any updates and if there are try to install them if you wish.

Delete the Cache and Cookies

There are times when some of the files kept in your browser cache can wreak havoc and make things not display properly.  You can try to go into your browser's setting and delete the cache/cookies/browser history.

Try to Replicate the Problem in Another Browser

Are you having the same experience if you use a different browser? If things are displaying correctly in a different browser, maybe use that browser until things are rectified with your current browser.

Of course it may not be your browser at all.  If these things do not work, you can always use the Help menu in the Global Navigation menu and ask support if they have any suggestions.

Would love to know what you find out once this is resolved.  Good luck!

[sharon_kitching · Accepted solution]

From your screenshot it looks as if you have enlarged the screen with + to make it bigger and the 3 dot menu has wandered to the right. Do you have. magnifying glass in your URL bar? 

[JoannaJarosinsk]

Thank you Sharon, you're right! I had to use the keyboard shortcut to re-set it but now it's back to normal. 

Cheers!