Does a suspended user still receive notifications through?

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sueltyler
Community Participant

Hi

We are looking to suspend users on a temporary basis and wonder if anyone can confirm whether notifications from the course, ie announcements, emails etc are still sent to suspended accounts?

Would be grateful for clarification.

Many thanks.

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blopes
Instructure
Instructure

Hi @sueltyler In addition to the great information provided by @Chris_Hofer,

I was able to test this and I can confirm that suspended accounts still do receive notifications if they have active enrollments in Canvas. 
The suspension of the account only affects their ability to access the account, it does not affect their enrollments, so the notifications for the courses still go out.

I would advise you to create an idea for that. 

How do I create a new idea conversation in the Instructure Community? 

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