Double notifications

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KaseyGannon
Community Member

Good afternoon.   My child's school uses canvas.  I am signed up for notifications.   BUT  Whenever a grade is posted I get 1 email for "your assignment has been graded" and the link to login and the same minute another notification for "your assignment has bee graded" that now contains the grade.    Why am I am I getting 2 emails EVERY SINGLE TIME a grade is posted?

Your assignment Hoot Test has been graded.

graded: Feb 14 at 1:38pm

score: 100.0 out of 100.0

 

Your assignment Hoot Test has been graded.

graded: Feb 14 at 1:38pm

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blopes
Instructure
Instructure

Hi @KaseyGannon 

Usually, when you see multiple notifications for the same item, you either have two emails associated with your account so it is sending to both. 
It could also be cached information, so if this is coming from your app I would advise you to delete the app and reinstall it. 

Also, go into "notifications" settings and make sure you have selected only what you want to be notified about and that you only have one email set up to receive notifications. 

Thank you. 

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