Enrolling error

[MarizaydaTorres]

I have a published course that I am trying to enroll students in, however when I enroll students it says Canvas cannot send enrollment emails to students because the course is not published. I have verified it is published and their are students who are active in the course. 

[paul_fynn]

Hi @MarizaydaTorres 

Can you just check that you have both the home page published AND the site published - it is easy to miss the second ....

Otherwise can you provide a screenshot so that the community can advise further.

[MarizaydaTorres]

How can I verify the site is published? I would assume it is as there are students active in the course. I am including screenshots, just in case.

[paul_fynn]

Bit of an anomaly there @MarizaydaTorres - the first screenshot indicates that the course is published,

So your query arises because the invitations aren't being sent because the course claims to be unpublished.

• You could go back to People view and 'resend invitations' in case something has changed in the meantime
• Otherwise you may need to talk to your IT Support to see whether this is a local configuration issue at system level
  • You might check that
    • The term is current
    • The course start and end dates make sense
    • Any section dates are correct

It is possible that there might be a local embargo on publishing courses early ? 

I'd be interested to hear how you get on ....