Exporting gradesheet - incorrect values being exported

Community Member

I have exported my grade sheet to a csv.  Upon opening, I noted that a value that was exported is incorrect in the csv (for a single specific student on a single assignment).  I went back to the Canvas grades section, viewed the assignment and validated the correct score.  The student should have received a zero for the assignment, and that is how it is reflected in the Canvas gradesheet and in the graded assignment itself.  However, the exported csv shows a score of 2 points for that particular student in that one specific assignment.

I have run the export twice (2 different days) and the score of 2 is still exported (instead of the zero).  While one cell is easy to manually repair, now I am worried about the accuracy for my other 67 students.  I am stumped on this one!  Thanks in advance for any help.