Gradebook screen is blank -- impacting some Chrome users

Community Champion

I've had some reports where teachers are not able to see their gradebooks in the Chrome browser. I am not able to replicate the issue, so we believe this is being caused by some setting in their browser. Has anyone else encountered this recently and found a solution? Teachers are on current versions (Chrome 94 or 95) and have tried the typical troubleshooting steps with no luck:

  • The issue does not happen in Firefox
  • I tried disabling my extensions one by one, and restarting Chrome
  • I tried clearing my cache
  • I tried Restore settings to original defaults