How can you delete student work that is incorrectly uploaded to another student without admin rights?

[BelindaYoung]

A student has had someone else's work uploaded to an assignment incorrectly and we are unable to delete it from it. How can this be deleted? Or how do we get admin access to be able to? Our user roles are teacher.

[paul_fynn · Accepted solution]

@BelindaYoung you would need to talk to your in house top level support about invoking the 'act as student' tool. This is very powerful and configured at institutional level.

If the due date has not passed the correct student can simply re-upload, so one option is to extend the due date/until date for the assignment.

[rmartini]

Do you know if the assignment was accidentally set up as a group assignment? That has happened for us in one class before. If it's not a group assignment, I'd wonder how another student's submission has been uploaded. Aside from that, only admins can delete assignment submissions. If you're not sure who your Canvas admin is, you might try reaching out to Canvas support (in the Help button in your global navigation menu). They should be able to escalate it to your school/institution's field admin (who is likely also your Canvas admin).

[BelindaYoung]

It was an individual assignment. It was submitted on behalf of the student by a staff member. Thank you for your advice, I will get on to Canvas to find out who our admin is.

[paul_fynn · Accepted solution]

@BelindaYoung you would need to talk to your in house top level support about invoking the 'act as student' tool. This is very powerful and configured at institutional level.

If the due date has not passed the correct student can simply re-upload, so one option is to extend the due date/until date for the assignment.

[chriscas · Accepted solution]

Hi @BelindaYoung,

I agree that @paul_fynn's solution would work if the student could resubmit (or if the teacher could submit on behalf of the student again).  In addition, if the wrong submission has personal/confidential/etc info and is a file, your school/institution can delete the file form the original submission so it wouldn't be available to anyone else.

Hope this helps!

-Chris