How do we clear grade notifications in the web app for PC?

[Christie_Spring]

How do we clear grade notifications in the web app for PC? 

Attached are screenshots of the notification that is stuck, after I clicked into and saw my grade several times in the last three days. 

I even went into the iOS app on my phone and checked the grade and the PC web app's notification is still stuck. 

I'm a student. 

Thank you. 

[tori_sifantonak]

Hi @Christie_Spring, 

Have you tried clearing your browser cache? This guide will show you how to do so. If that doesn't resolve the behavior, ensuring your device and browsers are up to date would be the next step I suggest. This guide will help with that process. If those steps don't work, I'd recommend you contact support via the question mark icon in the global navigation menu. 

I hope this helps! Happy Learning!

[WilliamNelson]

I also have this problem. Tried clearing cache on Firefox and it didn't solve. I clicked through every assignment and it still shows a number 1 in the grades tab.

I also tried on the Chrome browser and it didn't work there either. I submitted a report for the issue.

Hopefully Canvas will add a button to automatically "read" all assignments in bulk. There's many assignments I don't need to click into. I shouldn't be plagued with an annoying number on the grades tab until I click each and every assignment.

This number shows on other screens like assignment screen, and can be very distracting while trying to read instructions or write up something.

[ColeHart]

Found this solution on another forum thread for the same topic, and it worked for me:

Click on the actual hyperlink for the assignment in the grades module that will clear the grade from being unread to read.

[Hoosier]

I am also having this issue, says I have 2 notifications and there are no notifications anywhere on the page.

[GoldbergJosh]

I have cleared my cache on phone and computer web browser. I have clicked on every single assignment. the notification still doesn't go away.