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Selina3
New Member

How do you remove Ways to log in

I previously had three email addresses registered on my Canvas account, but over time have removed two of them that I no longer use; however, the two I removed still appear in my Ways to log in and one of those is what other users see in the People list for any courses I set up, i.e. the email address I want to use (the only one I haven't removed in the email addresses list) is not the one people can see. How do I resolve this? I expected email addresses I removed to disappear from the Ways to log in automatically, but this hasn't happened.

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2 Replies
DeborahAyoola-J
New Member

How do you remove ways to log in
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ColtonSwapp
Instructure
Instructure

Hello @Selina3 

Thanks for posting this in the global Canvas Community! 

If you have some old logins that need to be removed from your Canvas account, I believe that your schools Canvas Administrator can get those removed from your account. This would be an administrative action that requires someone with admin permissions.  They might just need to know which one you wish to use going forward and which ones you wish to have deleted. 

Hopefully this helps! 

-Colton 

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