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bowmanr
Community Champion

How to cancel a course import?

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I wanted to show a colleague how to import content into a course, and I was showing him the steps provided by  @James_Kocher_UF ​ in the post https://community.canvaslms.com/message/3429#3429.  Once I got to the step to import the information I no longer needed to proceed with the demonstration.  That is when I could not figure out how to cancel the import.   There is a cancel button on the page listing the content that you want to select to import; however there is no cancel for the overall action of importing. Anybody have any ideas?

TIA,

Ron

1 Solution

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kona
Community Coach
Community Coach

 @bowmanr ​, as far as I'm aware there is no way to cancel a course import once it gets started. Yet, if you want to clear it out once it's done you can "Reset Course Content" - How do I reset course content? Side note - this will delete EVERYTHING out of the course, not just the recent import.

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13 Replies
kona
Community Coach
Community Coach

 @bowmanr ​, as far as I'm aware there is no way to cancel a course import once it gets started. Yet, if you want to clear it out once it's done you can "Reset Course Content" - How do I reset course content? Side note - this will delete EVERYTHING out of the course, not just the recent import.

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bowmanr
Community Champion

 @kona ​

I figured that was the case.  It does not matter in this case.  I was importing into my playground course.  I will just leave it as a pending import and not worry about it.  I knew about the reset course, and I really have no intention of ever using that feature until I do something stupid.

Ronald:

"Reset Course Content" is my best friend as I use my sandbox for all sorts of faculty and student training, and clean out all the gobbledygook at least once a week. That being said, we actually turned this feature off for faculty after cleaning up a few  "stupid" mistakes.

kona
Community Coach
Community Coach

 @kmeeusen ​, I use it all the time as well, but we also have it turned off for faculty.

hklassen
Community Member

I did two successful imports and the third attempt failed. The fourth attempt is stuck on pre-processing for 24 hours. I restarted Canvas and tried a fifth time. It now has the status queued, but nothing seems to be happening as the pre-processing 4th attempt which states that the file is missing isn't working. The queue seems to be blocked and I don't know how to eliminate that import. I am willing to Reset Course Content, but want to be sure that the whole import queue will be cleared out as well as the already imported content.

jenna_scheub
Community Participant

I'm having that same issue

Hi Jenna,

It looks like the zip file that failed to import twice was blocked as containing unsupported content.  Where did the zip file come from?

I'm guessing you took a look at my account? I created those files (somehow) using Canvas options. I believe I used the "export content' in the modules page for one of them. I was able to successfully import content from my development shell into my actual course when I went to settings and prepared a course export again.

 

When I commented above, I was trying to help a colleague who was stuck with the pre-processing message. To solve her problem we did the following:

  1. exported her current course (making sure the downloaded file was a .imscc
  2. reset the course
  3. imported the course export

Well, I'm glad to hear you were successful in helping your colleague - that is pretty smart exporting only what you want keep and then re-importing into reset course shell.