cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
nichole1
New Member

How to display student last name in inbox messages?

Jump to solution

I'm sure this is very simple, but I can't seem to figure out how to display student last names in my inbox.  It is difficult to determine which student is messaging me when I have multiple people with the same first name.  Does anyone know that setting for this?  Thanks!

Tags (1)
1 Solution
Bobby2
Community Champion

Hi  @nichole1  Thank You for your question.

Perhaps this statement helps clarify for you:

To select a user from the course roster, click the Address Book icon next to the To field [1]. From the address book, locate the user's role [2] and then select the user's name [3]. Names are arranged by last name.

It comes from this guide https://community.canvaslms.com/docs/DOC-12721-4152719681 

Sing out if you need a hand. 

View solution in original post

5 Replies
Bobby2
Community Champion

Hi  @nichole1  Thank You for your question.

Perhaps this statement helps clarify for you:

To select a user from the course roster, click the Address Book icon next to the To field [1]. From the address book, locate the user's role [2] and then select the user's name [3]. Names are arranged by last name.

It comes from this guide https://community.canvaslms.com/docs/DOC-12721-4152719681 

Sing out if you need a hand. 

This does not explain how to attach the last name to the student in the inbox message list.  The inbox list has only first names...which is not helpful with a name that is common.

Can you help with that?

thanks

landerson9
New Member

I have this same issue and the reply doesn't address the original concern. We are only seeing student first names. The sample shown has student full names. Is there a setting that allows to show full student name in the inbox? Why isn't this the default?

Christensen1
New Member

Please address this asap.

 

JRPickering
New Member

I have the same issue, and the proposed solution doesn't actually fix the issue raised in the original post. In my inbox and in emails I get forwarded from Canvas only the student's first name appears and there's no way of tracing the message back to a particular student in the 'People' list if there are multiple students with the same first name, which is common in large classes. Any advice would be appreciated.

0 Kudos