I can not access My Math Lab from the Canvas app on my iPad

[AmberWaters]

I can access other 3rd party applications, like McGraw HIll but not Pearson. I am able to access Pearson from my laptop with no problem. 

[Chris_Hofer · Accepted solution]

@AmberWaters ...

Hi there.  I'm not sure if all third-party applications (such as Pearson's My Labs) are accessible / compatible with mobile devices.  This would probably be a question to ask Pearson directly.  Do you know if other students in your class have been able to successfully access the content on their mobile devices?  If not, then that's most likely the issue.  You said that you are using the Canvas app on your iPad.  Have you tried opening your course via the Safari web browser on your iPad instead?  That *might* work, but no promises.

I found this support site for Pearson that might be useful to you: Support | MyLab & Mastering | Pearson.

Please keep us posted if you do end up contacting Pearson support.  Thanks!