I can't delete a file

[JaneTRYNIW]

I was able to delete several files in my course and then the final 2 will not delete despite going through the correct motions. Can anyone help with this please?

[NicoletteStaley · Accepted solution]

@JaneTRYNIW I am sorry to hear you are having issues deleting files from Canvas.  You didn't mention what process you were using to delete the files, but if they are files in the Course Files, you can follow the process of deleting them described in How do I delete a file or folder as an instructor? .  If the files that you are trying to delete are actually links for files in a Canvas Page or they are files embedded in a Page, then you would want to follow the process described in How do I edit and remove hyperlinks in the Rich Content Editor as an instructor? . Take note: deleting the link for a file that is on a page doesn't delete the file from the actual course files (and vise versa, deleting a file from the Course Files doesn't delete any links/references to the file in pages of the course.