Importing Canvas Quizziz

[karmin_ricker]

We are having trouble importing a Canvas quiz shared from an different teacher. The import content report under current jobs shows completed, but it isn't showing in a module selected or in Quizzez. However, it only worked if downloaded as a zip file. We are also seeing errors for common cartridge import.   Is this happening to anyone else?  Any ideas or solutions?

[GaryBassler]

We are also experiencing this issue. I have been having teachers create an export of the quiz/content they want to share and email that file to the other teacher. Then, those teachers will import the quiz/content. 

[chriscas · Accepted solution]

Hi everyone,

If you're running into this, I'd highly suggest that you report it to Canvas Support if you have access so they can investigate the issue.  Most users in the community here are other Canvas users form around the world, so we can offer a lot of advice or guidance, but don't have any access/ability to troubleshoot issues like this.

Hope this suggestion helps a bit.  If you do contact Canvas support, please let us know whether they were able to resolve the issue for you or not.

-Chris