Inbox displays names of all students in the school

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katrien_delangh
Community Explorer

Using INBOX, a student can not only see the names of the students in his class but also the names of all the students in the school. This is a serious privacy issue. We are a school for adult education and recently got complaints about this issu. How can we solve this?

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chriscas
Community Coach
Community Coach

Hi @katrien_delangh,

One of your school/institution Canvas administrators can adjust some of the permissions around the inbox.  Specifically, this would be related to the "Conversations - send messages to individual course members" and "Conversations - send messages to entire class" permissions.  There is a caveat listed though, "When disabled, students can still send individual messages to course teachers, course TAs, and students that belong to the same account-level groups."  So, if you have an account level group, perhaps including all of your students, then it sems they would always have access to message each other.

Hope this helps a bit!

-Chris

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