Issue with Canvas Authentication via Google Sign-In

[adk_edv]

Hi All,

I've been attempting to set up Canvas Authentication through Google. I followed all the steps mentioned in this guide: https://community.canvaslms.com/t5/Admin-Guide/How-do-I-configure-third-party-authentication-provide... 

However, when I try to log in using Google Sign-In, I receive the following error:

"Canvas doesn't have an account for user: You can try to log in again."

Has anyone else encountered this issue or have any suggestions on how to resolve it?

Thanks in advance!

[chriscas]

Hi @adk_edv,

Did you check the "just in time provisioning" box?  That's the option that will create Canvas accounts if they don't yet exist, and should take care of the exact error message you're getting.

-Chris

[adk_edv]

Hi Chris,

Thanks for the suggestion.

I already have an user created in the Canvas LMS. The email id: fname@domain.com is used to create the account. 
Now after setting up the authentication - i used the same email id (fname@domain.com) while logging in from google. I get the above shared error. Here, "just in time provisioning" is unchecked.

I tried again - with "just in time provisioning checked" - I was able to successfully login but a new user account was created. 

How do i link up my existing accounts with the google authentication. The email ids used are same.