LockDown Browser issue

[BrianHerring]

I am an instructor trying to turn on LockDown browser for a test we are to take tomorrow but it has been saying "Please Wait" with the wheel of death for about an hour now. Any suggestions on what could be causing this? Thanks

[jsowalsk · Accepted solution]

@BrianHerring I would recommend contacting their support: https://web.respondus.com/support/