NO FUNCIONA MI CLAVE DE ACCESO

[PLAZASILVANA]

ESTIMADA COMUNIDA INSTRUCTURE

NO FUNCIONA MI CLAVE DE ACCESO A CANVAS

LA PUEDO USAR PARA MI UNIVERSIDAD SIGLO 21

PERO PARA ACCEDER A LA PLATAFORMA INSTRUCTURE CANVAS NO FUNCIONA Y NO PUEDO REESTABLECERLA . YA QYE INSTRUCTURE CANVAS ME RESPONDE . ESTA DIRECCION ESTA ASOCIADA CON EL INICIO DE SESION,,, MI MAIL,,,, 

LA CONTRASEÑA PARA INGRESAR DEBE HABER SIDO PROVISTA POR EL ADMINISTRADOR DEL SISTEMA CAPABILIA PRINCIPAL E INSTRUCTURE, PONGASE EN CONTACTO CON LOS ADMINISTRADOREWS DEL SISTEMA PARA CONSULTAR COO CAMBIAR O VERIFICAR SU CONTRASEÑA. 

GRACIAS , AGUARDO INFORMACION PARA REESTABLECER LA MISMA . 

MI MAIL: silvanacplaza@yahoo.com.ar

[Chris_Hofer · Accepted solution]

Hello @PLAZASILVANA ...

Unfortunately, Canvas Community members will not be able to assist with login / password related issues for your school's Canvas environment.  We do not have access to your Canvas environment or any of your courses.  The best option for you is to speak with your school's Canvas administrator or someone from their Online Learning / eLearning / Distance Education department.  Someone at your school should be able to help you get this issue resolved so that you can get logged in to Canvas and access your class content.

Good luck to you as you have these conversations with folks at your school.