Number of IT Support

[PeterTrzop]

I appreciate IT support is a secret...I get it.  I am trying to login to the UAGC website, and once again the landing page goes everywhere but the classes.

And then I try to reset password...no luck.

Email for IT, not on page.

Phone number on IT page...not there.

Excellent system.

DR Pete

[chriscas]

Hi @PeterTrzop,

Sorry you're having issues finding a contact number for IT at UAGC.  Unfortunately, the global Canvas community here doesn't have any more access to information than what's been made public on their website.  I did try to take a look, but I couldn't find any contact info for their IT either.  I'm not sure they they've chosen to make information hard to find, but since the public site seems geared towards prospective students, I wonder if there is perhaps a different site for faculty and staff.  Again, I unfortunately am just guessing a bit here, but I do understand your frustration.  This does seem more of a school issue than something with Canvas, but maybe someone else here works at UAGC and will be able to provide some info for you.

-Chris

[KristinL]

Hi @PeterTrzop - I know UAGC has done some rebranding (or a name change?) recently. This is the website I was able to find: https://support.uagc.edu/hc/en-us