Question about the email notification

[ZeyuHe]

Hello,

I have a question about the email notification. I noticed that I didn't receive any email notification for any canvas activity like the announcement, index box, etc. I checked my notification setting and the email settings were set to "notify me immediately". 

Does anyone know how can I resolve this issue?

Thank you in advance!

Best,

Zeyu

[Chris_Hofer · Accepted solution]

Good evening, @ZeyuHe ...

You can set notifications for your entire Canvas account, and you can also set them per course.  Have you checked both of these areas?

• How do I manage my Canvas notification settings as a student?
• How do I manage my Canvas notification settings as an instructor?
• How do I manage notifications for a single course as a student?
• How do I manage notifications for a single course as an instructor?

Keep us posted...thanks!

[ZeyuHe]

Hi @Chris_Hofer , the settings are for all courses. 

Actually, I tried to turn the notification off and then turned it back on. After that, I started receiving the announcement notifications. 

I will keep you posted if I receive more email notifications.

Best,

Zeyu