Roll Call Attendance LTI

[jsuarezi]

Hello,

I am assisting an instructor experiencing the following issue with the Roll Call Attendnace LTI in Canvas:

• The Roll Call Attendance Assignment grades are not syncing
• 6 class sessions have been marked so far and no grades are populating
• The settings are correct and the assignment is published

[kmeeusen · Accepted solution]

Hi jsuarezi

From the Attendance chapter of the Instructor Guide.... "After the first time you take roll call, Canvas automatically creates an assignment for Roll Call Attendance and adds a column to the Gradebook. By default, attendance is worth 100 points.

To avoid Attendance calculation errors, you should not delete, rename, or unpublish the Attendance assignment. If the Attendance assignment is deleted, the Roll Call tool will not be able to take attendance. Canvas will automatically create a new Attendance assignment within 15 minutes after a failed attendance attempt due to a deleted Attendance assignment."

This specific guide should get you there: How do I use the Roll Call Attendance tool in a course?

Let us know if you are still experiencing issues.

Kelley

[jsuarezi]

Attendance has been taken more than once as indicated by my original statement, it has been taken at least 6 or 7 times now, the Roll Call Attendance attendance was generated initially and is visible in the gradebook, however the grades themselves are not populating.

The assignment has not been renamed, deleted, or unpublished.

So yes I need further assistance.