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cheri_masters
Community Member

Student issue accessing new Quizzes when password is required

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I have a student who cannot access a teacher-created quiz in new quizzes. The teacher requires a password and when the student enters the password, the submit button is unavailable (grayed out). 

Anyone have this issue?
Any ideas on what to do?

Thanks,

Cheri

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1 Solution

Accepted Solutions
Steph_T
Instructure
Instructure

Hello @cheri_masters 

You'll want to make sure the dates allow the student to access the quiz. You may want to reach out to Canvas Support if this is the only student having issues. They may need to look into the specific student and quiz to see what might be causing this to happen

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3 Replies
Steph_T
Instructure
Instructure

Hello @cheri_masters 

You'll want to make sure the dates allow the student to access the quiz. You may want to reach out to Canvas Support if this is the only student having issues. They may need to look into the specific student and quiz to see what might be causing this to happen

Thanks

Thanks