Sync to InfiniteCampus vs Sync to SIS
Yesterday our teachers began to notice a change with their Canvas gradebook.
Under the "Actions" menu, teachers have always had a "Sync to SIS" option.
Suddenly there is also a "Sync to InfiniteCampus" option for several (but not all) courses. Our teachers are confused and don't know which to use.
Has anyone else seen this behavior? Was this a planned change?
I believe this is a customization option available to your Canvas Administrator. You could check with your Canvas Admin/Tech team to find out if they added a custom link. Perhaps they added it at a subaccount level and not to the entire domain.
Thanks for posting this in the Global Canvas Community!
My apologies for the late response on this post. Were you able to resolve this? I think this was actually related to a known issue that was investigated back in December. I believe that it is resolved now, but if you are still seeing this, it might be best to contact Canvas support to have them take a look with their SIS team.
Hopefully this helps!