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MattInsall
Community Member

This canvas guide is incorrect...

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The information in this canvas guide does not work for me:

https://community.canvaslms.com/t5/Community/How-do-I-log-into-the-Community-with-my-Canvas-account/...

Specifically, when I try to log in, the browser always returns me to my institution login page.  I've been a canvas community member for about a decade, but now I cannot log into my account on my iPad because of this issue.

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kmeeusen
Community Coach
Community Coach

Hi @MattInsall 

The new Canvas Community does that to me also. May be expected behavior for our new platform, because community access is Canvas account driven. Once I enter my Canvas credentials on my account login page, the community platform then opens the Canvas Community.

Kelley

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kmeeusen
Community Coach
Community Coach

Hi @MattInsall 

The new Canvas Community does that to me also. May be expected behavior for our new platform, because community access is Canvas account driven. Once I enter my Canvas credentials on my account login page, the community platform then opens the Canvas Community.

Kelley

View solution in original post

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