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MinhPhan
New Member

Unsupported browser

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Hello,

I am getting the notification on Lockdown that my browser is not supported by canvas. I checked and i have Chrome 102 but canvas is showing that I have chrome 95. I double checked that my Chrome browser is up to date and i also deleted the cookies. I logged out and back onto canvas but the notification is still popping up. What should I do?

 

Thanks,

Minh

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mzimmerman
Community Coach
Community Coach

Hi @MinhPhan 

Are you using Chrome to log into Canvas, or are you using something else like Respondus LockDown Browser (which looks like a version of Chrome to Canvas)?  If you're using LockDown Browser, make sure that you update that to the latest version, as well.

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mzimmerman
Community Coach
Community Coach

Hi @MinhPhan 

Are you using Chrome to log into Canvas, or are you using something else like Respondus LockDown Browser (which looks like a version of Chrome to Canvas)?  If you're using LockDown Browser, make sure that you update that to the latest version, as well.