Why are grades not appearing properly? Is anyone else having this issue?

rpsimon
Community Contributor

Multiple teachers in my school reported to me over the past week and a half that there grades are not appearing properly in their Canvas course gradebooks.  Has anyone else experienced this issue?  I asked my teachers to try and do the following troubleshooting steps.

1) Update their Chrome browser

2) Clear cache

3) Try another browser such as Microsoft Edge or Mozilla Firefox

This is a complete separate issue from what happened due to the outage of AWS earlier this week. 

I also reached out to Canvas Standard Support and the rep I spoke with was unfamiliar with any issues that the gradebook was experiencing. 

Thanks.

 

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