adding a 2nd student to the canvas profile

[cara6]

I see other comments and have followed the solution to adding a second student.  However, where does the pairing code come from.  I have not received one from any of the teachers and when I asked them during Back to School night, the teachers were unaware of how to generate a pairing code.  The other students I am trying to add are elementary school students.

[NoahBoswell]

Hi there @cara6 ,

You can generate a pairing code from the course settings. How do I enable course self-enrollment with a join code or secret URL? 

If you do not see an option for a join code, then this setting has been disabled by your school's admin and you'll need to reach out to them for assistance.

I hope that helps!

[cara6]

And if the schools admin does not know?  This is extremely frustrating that no one can answer this question or help solve it.  The program allowed me to get my first child (high school) but am unable to add students.  There is a problem there - adding other students.  The teachers and admins do not know how to fix.

[NoahBoswell]

I fully understand your frustration, however, this setting relies on your school's Canvas administrators specifically to fix it (teachers can't). 

The school's / program's Canvas admin who has access to the root-account level as an account admin will need to grant students access to generate a pairing code for an observer from the 'Permissions' tab. They are the only users that can perform that action. If it's not enabled, then nobody is able to generate a new pairing code.

However -- let me confirm. Your child is actively enrolled in at least one course as a student, right? If they are not actively in any courses, I don't think the option appears in their settings.

[NoahBoswell · Accepted solution]

@cara6 I just realized - I think you're referencing a user pairing code, not a course one. A student pairing code comes from the user account settings on the student's account. You can check out this guide here for more information about generating pairing codes for an observer. How do I generate a pairing code for an observer as a student? 

[cara6]

I saw those instructions, however, the students menu of items under settings do not include the option to generate a pairing code.  I have included snip its of both the instructions and the students menu.