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AmandaRocha-Sot
New Member

audio problem with MacBook Air

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Hello am having trouble recording in canvas, I have a macbook air and when I try to record something it says flash required for recording video, I can't seem to figure out how to get it to record.

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ColtonSwapp
Instructure
Instructure

Hello @AmandaRocha-Sot 

I understand that when you try to record a video in Canvas, it is saying that Flash is required. 

I believe that Flash was Flash was depreciated(End Of Life) back in 2020. To follow up, are you using Safari when this pop up appears? 

I was able to find this information on the Canvas guides where they say that The Safari browser does not support recording media. If you are unable to record using Safari, it might be best to use Chrome or Firefox to record media from the Rich Content Editor in Canvas. 

 

Hopefully this helps! 

-Colton

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ColtonSwapp
Instructure
Instructure

Hello @AmandaRocha-Sot 

I understand that when you try to record a video in Canvas, it is saying that Flash is required. 

I believe that Flash was Flash was depreciated(End Of Life) back in 2020. To follow up, are you using Safari when this pop up appears? 

I was able to find this information on the Canvas guides where they say that The Safari browser does not support recording media. If you are unable to record using Safari, it might be best to use Chrome or Firefox to record media from the Rich Content Editor in Canvas. 

 

Hopefully this helps! 

-Colton