canvas issue while at work

[asiderova]

I cant access my course through canvas. It shows inbox and other parts of canvas but not my dashboard, not my course etc

[gnoack · Accepted solution]

Have you tried looking in the All Courses list? Only courses that you have starred will show on your dashboard.

[gnoack · Accepted solution]

Have you tried looking in the All Courses list? Only courses that you have starred will show on your dashboard.

[Chris_Hofer · Accepted solution]

Hi there, @asiderova ...

Nice to see someone from the WTCS (Wisconsin Technical College System) here in the Community.  I used to work for MPTC in Fond du Lac.

To answer your question...  there are some things I would suggest you try (in addition to what @gnoack suggested):

• Make sure that your browser is up-to-date.  I like to suggest using either Google Chrome or Mozilla Firefox as your browser of choice.  Those work best when navigating around Canvas.  Also, check out What are the browser and computer requirements for Instructure products?
• Try clearing your browsing history/cache files.  Then close the browser and re-start it.  Log back in to Canvas to see if anything has changed for the better.
  • How do I clear my browser cache on a Mac?
  • How do I clear my browser cache on a PC?
• Contact Waukesha County Technical College's Online Learning department.  I was able to find this page on their website which has some contact information for you: Technology | Waukesha County Technical College (wctc.edu).
• Contact the Canvas Help Desk staff.  They may have some other suggestions for you as well.

Hopefully these resources will be of some help to you.  Let Community members know if you have any other questions...thanks!