course content disappeared

[MichelleStack]

Instructor saved and published Modules, syllabus etc and made an announcement but it all appears to have disappeared. Any advice on what the glitch might be? Urgent 

thank you!

[J_Kurosaki]

Hello,

If you provide a bit more information, I'm sure the experts on this forum will be able to help you.

1. What is your roll ?  (Instructor or Administrator or etc...)

2. Can you see the course editing screen ?

If you are in a hurry, I would recommend contacting your school's help desk or IT department.

Thanks,

[melodyc_lam · Accepted solution]

@MichelleStack I would advise contacting your Canvas Admin at your institution for assistance with this first. We don't have access to your institution's Canvas instance through the Community, and there could be many reasons why things may have 'disappeared', especially if you assign courses to instructors via a student information system. They will be able to 'masquerade' as the instructor and see things through their lens.

Hope this helps!