Thank you for contacting Canvas Support. We're sorry to hear you've been experiencing issues with disabling comments on your announcements. You certainly have the correct settings to disable this feature and you should not be receiving any comments on announcements. There may be an issue or other setting overriding this main course setting and it would be best if you contacted us directly so we can look at specifics and pinpoint the issue.
Thank you for contacting Canvas Support. We're sorry to hear you've been experiencing issues with disabling comments on your announcements. You certainly have the correct settings to disable this feature and you should not be receiving any comments on announcements. There may be an issue or other setting overriding this main course setting and it would be best if you contacted us directly so we can look at specifics and pinpoint the issue.
We have the same issue where students are responding via email/commenting on Announcements despite it being set to 'disable comments on Announcements. Canvas case numbers are 08531521 logged on the 9th of Feb 2022 and also 08571606.
