Like the original person said, I am using a rubric I built and labeled "free form comments" and "Use this for a grade". When I access the rubric ALL of my Rubric criteria comment banks are missing.
There are 3 sections to score on the rubric, and I ALWAYS work from the comment bank. If I make even a subtle change to the chosen "base" comment, I DO click save for that criteria comment. I should have about 10 comments to choose from for each criteria.
I teach this class twice a year, and I know 100% that I have a bank with a lot of comments to choose from for this assignment on this rubric.