Hello @LINDAELLISON
Thank you for contacting Canvas Support. We're sorry to hear you've been experiencing issues with Badgr. We may need more information to assist you - did the badge come through on another course? Are you still missing the badge? Any information would be helpful. You can also check out the troubleshooting tips from Badgr directly:
https://support.badgr.com/en/knowledge/checklist-for-badging-in-canvas-courses#troubleshooting
If you need a badge manually fixed or changed, you may want to contact them directly at Support@Badgr.com
