my classes are not showing in canvas

[Chris_Hofer · Accepted solution]

Good morning, @mhiggins4 ...

If you are not seeing your courses listed in Canvas (check your "Courses" >> "All Courses" screen), you'll want to reach out to Coastline College's staff that can help you locate these courses.  This might be their Online Learning / eLearning / Distance Learning team or a Canvas administrator at Coastline.

• How do I view all my Canvas courses as a student?
• How do I view all my Canvas courses as an instructor?

The folks at Coastline should be able to get you enrolled in your courses that you are taking or teaching if you do not see them.  If you are a student, and if you see your courses listed on the "All Courses" page, the courses may not yet be published.  Your instructors would need to publish their courses so that you and your classmates would be able to access the course content.

If you are having issues with the Canvas Dashboard interface (which has been a recent common issue for many students), you'll want to do the following:

• Make sure your browser is up-to-date and/or try using a different browser such as Google Chrome or Mozilla Firefox.  Also, check out this Guide: What are the browser and computer requirements for Instructure products?
• Try clearing your browser history/cache.  Once you do that, close your browser.  Then, re-start the browser and sign in to Canvas.  Did anything change?
  • How do I clear my browser cache on a Mac?
  • How do I clear my browser cache on a PC?
• Reach out to Coastline's staff...as described above...so see if they have any suggestions.  I found this page on their website: Canvas | Coastline College
• Reach out to the Canvas Help Desk staff.  They are also a good resource for you to contact.

I hope this info will be of help to you.  Let Community members know if you have any other questions about this...thanks!