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Looking to discuss these features from the 2024-09-11 Deploy Notes? Post a reply and start a conversation!
Interface Updates
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ADDITIONAL FEEDBACK—WHERE TO POST IDEA SUGGESTIONS AND SUBMIT BUG REPORTS
- Idea requests for the Product Team to consider should be submitted in ideas.canvaslms.com . This is the best way to ask for additional or alternative functionality than what is included in the release. Linking to the related idea here so others can find it is encouraged!
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Looking forward to the update with "SpeedGrader: Rich Content Editor Features Available!"
Will this also be the case for writing in the comment area on rubrics, or does it only apply to the submission comments of the assignment in speedgrader?
While it is nice to have the RCE improvment in the submission comment area, our insitution is really missing these basic editor features on the comments within the rubric itself.
Not to be nitpicky because I recognize the value in having a warning message for the batch update tool, but...I'm not sure I understand the reference to "...for this term."
Is that accurate? Shouldn't it just be "...delete everything, which includes all..."
@pray4 That's the exact wording that's present today on the SIS import tool, but looking at the documentation in order to use the batch update tool you have to select a term.
I think the wording is correct, although maybe in the confirmation message they can replace "this term" with the term actually chosen?
Hello! First, I'm very excited about having access to the RCE in SpeedGrader - THANK YOU! Overall, this worked well for me but I just opened a case about some issues I found (case 11141083) and wanted to share those here in case others are seeing similar problems:
@rmartini: I see exactly the same when I try to add a course link: only a button 'Load more' and when you click on it, it does not show results. When you close the tray, you see the error message "Something went wrong. Check your connection, reload the page, and try again."
Hi @rmartini, Our team is working to resolve the issue with H2 headings and are investigating H3/H4 headings. Are you still having issues linking now that the feature is on production?
Hi @SamGarza1 ! Yes, it looks like I'm still seeing issues adding course links now that it's in production. I think it's behaving slightly differently (the tray doesn't always close for me) but I get the same error. Here's a screenrecording of what I'm observing with a test student/submission. If I should add it to the case I opened with the support, just let me know!
As someone who writes long notes filled with multiple paragraphs to my students, I want to love the Rich Content Editor addition to Speedgrader.
There are two problems I see with it.
Canvas continues the propagation of a mistake that could be easily fixed and should have been a long time ago.
It used to be (long time ago) that hitting enter twice would put in breaks that would get converted to break elements when students viewed the results. Then came assignment enhancements that broke that and all the paragraphs ran together when students viewed the feedback. There were other places where you could view that content in it's original form -- paragraphs rather than one blob of text. Over time, the number of places where that could be viewed has dwindled. The mobile app and the notification sent to email were fairly reliable. The instructor could see the breaks in what they had written in SpeedGrader, but students had trouble finding it.
With this deployment, feedback left by the instructor in SpeedGrader prior to the addition of the RCE now follow the same pattern of running all text into a single paragraph.
Old View
New View
The same thing happens when downloading the Submission Comments as a PDF. The old one shows breaks. The new one doesn't.
Since the new format is going to be everywhere, Canvas is destroying any formatting the instructor had put into the original. Where is the instructor supposed to find their formatted comments?
For right now, the Inbox > Submission Comments still keep the breaks. It puts the break element <br> at the end of each newline so that paragraph formatting can be preserved.
This is what the HTML looks like inside the Inbox Submission Comments view.
<span>In your cleaned data, there should be a column called "Previous".<br>
<br>
I think that was a whole number, but Minitab might show it as a decimal. If Minitab showed it as a decimal, then it's another case where they changed it and I need to fix it.<br>
<br>
If Minitab didn't show it as a decimal, then you might double check your data that it didn't get corrupted via a copy-gone-wrong. You might go back to my original data, copy/paste it, and then change the name.<br>
<br>
Let me know what you find.</span>
For existing text-only comments -- ones without the HTML markup -- replacing newlines \n with <br> would be restore the breaks. The breaks are not semantically correct, but wrapping them in paragraph elements could be an alternative, especially if there were a double newline \n\n.
The deployment documentation said "Note: Instructors and students can view formatted comments in all locations where comments are accessible."
While the Submission Comments viewed through the Inbox maintain the original breaks, it also appears to be a place you forgot to update with regards to the new "available everywhere".
Instead of viewing the comments as intended, the Inbox > Submissions Comments now show the HTML code for the comment.
I left a submission comment through SpeedGrader in the beta instance. When I went to view it in the Inbox Submission Comments, it looks like this (HTML tags visible):
<p><strong>This is a test</strong></p>
<p>Students should be able to see paragraphs. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph.</p>
<ul>
<li>This is one</li>
<li>This is two</li>
<li>This is three</li>
</ul>
<p>This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph.</p>
<p>This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph. This is a really long paragraph.</p>
Hi @James, Thank you for identifying the issue with Inbox. We're working to resolve that and the issue with paragraph breaks being removed from existing comments.
I just went to check this out in Beta, and as @rmartini and @ellen_peters already mentioned, about trying to add a Course link. First you expand and you see a "Load More" button (see attached image).
Load More button when trying to add a Course Link in Speedgrader RCE
And then when you close that you see a "Something went wrong" message (see attached image).
Something went wrong message after closing out the Load More screen in Speedgrader RCE
For me, adding a course link to refer students back to something in the course is probably THE MOST valuable feature of having the RCE work in the speedgrader comments. Any chance this can be fixed before it gets deployed later today???
Was RCE in Speedgrader delayed from today's release?
Never mind! As of 9pm, it's live in our account. 😁
Teacher comment made using the new RCE appears with the associated HTML tags on Student view. This error is appearing on iPad and Android apps for students and also when teachers go back to edit their comment on Web.
It appears the submissions comment is appearing fine for all on the Web view until teachers try to edit their previous comment.
Comment made prior to this release are still appearing fine on mobile apps.
See Screenshot Attached
Since the beta push (I forget the exact terminology from the support chat), you can only see 5-6 lines of text in the text entry box in SpeedGrader. If I type in more lines of text, I can scroll up and down, but I cannot see more lines of text at once. As of Wednesday 9/11 if you pasted in from a google doc, for example 20 lines of text, the text entry box would auto-resize and you could see all 20 lines of text. Now you are limited to 5-6. Is there a way to bring back the feature that would allow the text entry box to auto-adjust vertically or allow the user to adjust the vertical size of the text entry box? If I am typing multiple lines of text, I would like to see the feedback I am providing in whole, not constantly scrolling up and down. I hope that makes sense and that feature returns.
A teacher just reported to me: "My student sent me this screenshot of my feedback to them on an assignment. Obviously, the language or program is doing something odd to the text I type into the comments section on Speed Grader. Hopefully, it can be rectified as soon as possible." Please see the image the student sent to the teacher. I suspect all this HTML code is being caused by the new feature. YIKES!!
This is the exact issue we are seeing too.
I was so excited to see the ability to add formatting links to my comments in SpeedGrader, but everything is disappearing upon posting for me. Anyone else experiencing this behavior?
👎🏽
I am NOT a fan of the RCE upgrade. It messes with the formatting of my Comments Library (comments that should have new lines are now compressed into paragraph format).
If I was to use the updated RCE, then it should include equation editor so we could make quality comments regarding math.
@Vandy1 - It looks like they are adding the equation editor soon (on 9/25): Canvas Deploy Notes 2024-09-25
Several users have commented about the "HTML tags being shown" issue, we also noticed the same problem in our school about a week ago.
I searched in the "Known Issues" knowledge base and found this bug report about this issue:
https://community.canvaslms.com/t5/Known-Issues/OPEN-Android-Student-Submission-comments-show-HTML-t...
Hopefully it will be fixed soon.
Hi @InstContentTeam, @SamGarza1 - late to comment on this Deploy. I love the Speedgrader RCE, but someone brought the mobile issue to my attention. I just tested a rich text comment and tried to view the comment on the iOS app (as a student) - and I did not see the formatting at all, just plain text. I did not see HTML tags, just plain text with no formatting. Is this the expected behavior? Am I supposed to be able the view the formatted text in the iOS app? If not, is that on the roadmap?
Hi @mbmacdonald, having plain text show is the intended behavior. There were some unexpected areas that didn't end up supporting the formatting done by RCE. Our mobile team is looking into better supporting this.
Hi @SamGarza1 - is there a place I can track the status of this? I consider this a serious flaw in the feature. What is the purpose of taking the time to format comments if many of your students will never see it? Many of our students use the mobile app most or all of the time. Crazy to me, but they do.
Hi @SamGarza1, dropping in again to ask where I can track the status of this issue. If students cannot view formatted comments on mobile, then I consider the feature not usable. I'd like to know when I can start recommending this to faculty
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