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Duplicate 'Push Notifications'

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Hi, One of my students is receiving duplicate 'Push Notifications'. Is there a fix to this?

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Community Coach
Community Coach

Hi britta.falcon@emeritus.org Thank You for your question.

I'm wondering if it's how they have set up their notifications. Here's a guide that you could share with them to do some trouble shooting. How do I set my Canvas notification preferences as a student?

If that doesn't help then they could contact Canvas Support. https://community.canvaslms.com/docs/DOC-17624-how-to-contact-canvas-support 

Sing out if you need a hand. 

View solution in original post

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Community Coach
Community Coach

Hi britta.falcon@emeritus.org Thank You for your question.

I'm wondering if it's how they have set up their notifications. Here's a guide that you could share with them to do some trouble shooting. How do I set my Canvas notification preferences as a student?

If that doesn't help then they could contact Canvas Support. https://community.canvaslms.com/docs/DOC-17624-how-to-contact-canvas-support 

Sing out if you need a hand. 

View solution in original post

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