Progress and Partnership: Your Feedback, Our Actions

[shirenv]

We’ve been working hard since my last post, and we’ve made some progress. Over the past few months, my teams and I have had the chance to meet many of you in several global cities. Your time, candid feedback, and constructive ideas are deeply appreciated.

Here's where we stand on addressing your concerns:

• Small Pain Points - The first update was provided in May. You may now enjoy our second update, published earlier this month.
• Larger Needs - The first update was provided in May. We’re excited to share a follow-up from the second discovery session hosted in Salt Lake - watch for more throughout July & August. 
• Major Overhaul Items - We’re re-architecting some of the core infrastructure to address foundational issues. Our CTO, Michael Lysaght, will share more at InstructureCon with additional details to follow in a late July blog post. 
• Roadmap Items - Here's a summary of our latest updates to roadmap items in the Product Blog:
• Progress Update on Checkpoints
• Progress Update on Selective Release
• Studio Automatically Captions any Uploaded Media from Today
• Progress Update on Rubrics
• Studio Navigation Update & Picture-in-Picture Support
• Mastering Offline Functionality
• Exciting News: New Lucid Integration Available in Canvas LMS Beta!
• Update on Recent Enhancements in Commons
• Check in on Checkpoints
• Update on Discussion Redesign: Reported Replies as a Feature Option
• The latest on releasing modules to students and sections
• Ideas & Themes - We’ve continued to read every idea you’ve submitted. We’ve also been consuming the insights you and Product team members have provided on what is needed for a constructive product feedback process. We haven't met our original timeline for creating a clear and collaborative feedback process, but we're not giving up. We might need to take a step back to move forward. We’re committed to working with you to find the best solutions.

Moving Forward, Here’s What to Expect:

• Continued Focus on Small Pain Points and Larger Needs - On average 3 to 4 updates are posted to the Product blog weekly, and you can continue to expect that frequency. We also will continue facilitating discovery sessions, sharing the experiences and results of discovery sessions, and asking participants to share their perspective as an attendee, on a more regular basis. 
• Monthly Communications from me, the CPO - I believe it’s crucial you continue to hear from my teams regularly via the Product blog. I know it's important to you that you hear from me, too. I’m committed to monthly updates, sharing our successes, strategies, and a bit of inspiration.  Starting this August, I’m excited to bring this consistency to my updates.
• Continued Updates for Roadmap Items - We’ve developed a solution that lets you subscribe to updates for specific products. This way, you only get the notifications you want.
• A Clear and Collaborative Path for Product Feedback - We’re working on simplifying the feedback process and improving our communication about priorities. We want to collaborate with you more effectively on what’s being prioritized.

Thank you for your continued partnership and for holding us accountable. I look forward to seeing you in Las Vegas as we explore the Ed-cosystem together.