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08-21-2023
07:45 PM
Hi @AmandaStone2,
When Canvas looks like that, it basically means that some of the files Canvas needs to look "correct" failed to load. This could be because of a network issue, device being outdated, or some kind of security software incorrectly blocking the files Canvas needs. I've seen a few similar posts recently, and some of the suggestions that have worked for some people are:
- Disable any VPN software if you are using any
- Possibly uninstall or disable Norton security software -- If this works, please do install install some other security product instead, do not leave your computer unprotected.
- Ensure your operating system (Windows/Mac) and web browser (Chrome/FireFox/Edge/etc) are updated
- Try a different web browser or device
I hope one of these suggestions works for you!
-Chris