Canvas is Not Loading Completely
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I can not get my Canvas Student page to load correctly. See screenshot. I have tried clearing cache and cookies, updating browsers, using different browsers, and nothing has worked. It is all jumbled up and not very easy to navigate. Does anyone have a solution?
Best,
Amanda
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Hi @AmandaStone2,
When Canvas looks like that, it basically means that some of the files Canvas needs to look "correct" failed to load. This could be because of a network issue, device being outdated, or some kind of security software incorrectly blocking the files Canvas needs. I've seen a few similar posts recently, and some of the suggestions that have worked for some people are:
- Disable any VPN software if you are using any
- Possibly uninstall or disable Norton security software -- If this works, please do install install some other security product instead, do not leave your computer unprotected.
- Ensure your operating system (Windows/Mac) and web browser (Chrome/FireFox/Edge/etc) are updated
- Try a different web browser or device
I hope one of these suggestions works for you!
-Chris
