AnsweredAssumed Answered

Canvas Quiz Hangs at Loading and Submission

Question asked by Theodore Kalaitzidis on Nov 3, 2015
Latest reply on Dec 7, 2015 by

We are using canvas quizzes for an in-class exam. Class enrollment is about 120 students. We are in a new classroom with robust wifi. Nonetheless, roughly 20% of students experience load times of 10-15 minutes at the beginning of the exam.


Canvas functions normally during the exam.  


At the end of the exam, some students experience extended submission load times (not the same students who experience the initial load problems).


Any answers as to why canvas hangs at loading and submission? We know that this is not a wifi issue. Is there a data bottleneck somewhere?